PRIVACY POLICY

Effective Date: 25 August 2026
Last Updated: 25 August 2026

DIVINOR respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how information may be collected, used, stored, and protected when you visit www.divinor.org, contact us, or interact with services linked through our website.

1. INFORMATION WE MAY COLLECT

We may collect information that you voluntarily provide, including:

• Your name
• Email address
• Telephone or WhatsApp number
• Country or location
• Information included in contact forms, enquiries, or correspondence
• Product or fragrance interests
• Any other information you choose to provide

Our website platform and related third-party services may automatically collect limited technical information, such as:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages visited and approximate visit duration
• Referring website
• General geographic location
• Cookie and similar technology data

2. HOW WE USE INFORMATION

We may use personal information to:

• Respond to questions and fragrance enquiries
• Provide information about DIVINOR products and collections
• Communicate with you when requested
• Improve our website, content, and customer experience
• Protect the website against misuse, fraud, or security threats
• Maintain appropriate business and communication records
• Comply with applicable legal obligations

We will not sell or rent your personal information.

3. LEGAL BASIS

Where applicable, information may be processed based on:

• Your consent
• Your request for information or communication
• Our legitimate interest in operating and protecting the website
• Compliance with legal obligations
• Steps requested before entering into a potential transaction

4. GOOGLE SITES AND THIRD-PARTY SERVICES

The DIVINOR website is hosted through Google Sites. Google and other service providers may process technical data or place cookies according to their own privacy policies.

Our website may also contain Google Forms, email links, social-media links, WhatsApp links, maps, embedded content, or links to external websites. Information submitted through these services may be processed by the relevant third-party provider.

DIVINOR does not control the privacy practices of independent third parties. We encourage visitors to review their privacy policies before providing personal information.

5. COOKIES

Cookies and similar technologies may be used by Google Sites or embedded third-party services to operate the website, maintain security, remember preferences, and understand general website performance.

You may control or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. INFORMATION SHARING

We may share information only when reasonably necessary with:

• Website-hosting and technology providers
• Communication and form-service providers
• Professional advisers
• Authorities when required by applicable law
• Service providers supporting legitimate business operations

We require information to be handled only for the relevant purpose, where reasonably possible.

7. INTERNATIONAL DATA PROCESSING

Because Google and other service providers may operate internationally, information may be processed or stored outside Lebanon. We take reasonable steps to use established providers and appropriate safeguards.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary to respond to enquiries, maintain legitimate records, resolve disputes, protect our rights, and satisfy applicable legal requirements.

Information that is no longer required will be deleted, anonymized, or securely archived where appropriate.

9. DATA SECURITY

We apply reasonable organizational and technical precautions to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse. However, no internet transmission or electronic-storage system can be guaranteed completely secure.

10. YOUR RIGHTS

Subject to applicable law, you may request:

• Access to personal information held about you
• Correction of inaccurate or incomplete information
• Deletion of information where legally appropriate
• Withdrawal of consent
• Objection to certain processing or promotional communications
• Information about how your data is being used

We may need to verify your identity before completing a request.

11. CHILDREN’S PRIVACY

The DIVINOR website is not intentionally directed toward children, and we do not knowingly collect personal information from children without appropriate parental or legal authorization.

12. EXTERNAL LINKS

Our website may link to websites operated by third parties. DIVINOR is not responsible for their content, security, availability, or privacy practices.

13. POLICY UPDATES

We may update this Privacy Policy to reflect website, operational, or legal changes. The revised version will be published on this page with an updated effective date.

14. CONTACT

For privacy questions or requests, please contact DIVINOR through the Contact Us form available on www.divinor.org.